Privacy Policy

Introduction

We are committed to protecting your privacy and ensuring you have a positive experience on our website and application. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when using our application, including:

• Account registration information (name, email, password)
• User profile information (age, location, running experience level)
• Race and event information (events attended, times, locations)
• Training data and personal running statistics
• Photos and race reports you upload
• Communication preferences and contact details
• Payment information (processed securely through third-party providers)

1.2 Information Collected Automatically

When you access our application, we automatically collect certain technical information through Plausible Analytics, a privacy-friendly analytics service:

• Device information (device type, operating system, browser type)
• Pages visited and features used
• Duration and frequency of visits
• Referrer information
• Geographic location (country-level only)

Plausible Analytics: We use Plausible Analytics to understand how users interact with our site. Plausible is a privacy-respecting analytics service that does not use cookies for tracking, does not store personal data, and does not track users across websites. It complies with GDPR and does not require explicit consent. For more information, visit plausible.io.

1.3 Third-Party Information

We may receive information about you from third parties, including authentication providers, event organizers, and social media platforms when you link your account.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and maintaining our application and services
• Creating and managing your user account
• Processing transactions and sending related information
• Sending administrative and promotional communications
• Personalizing your experience and delivering tailored content
• Analyzing usage patterns to improve our services
• Detecting, preventing, and addressing fraud and technical issues
• Complying with legal obligations and enforcing agreements
• Developing new features, products, and services

3. Data Sharing and Disclosure

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website and conducting our business, including hosting providers, payment processors, and analytics services. Our current analytics provider is Plausible Analytics, which does not store personal data or track users across websites.

3.2 Legal Requirements

We may disclose your information when required by law or in response to valid requests from public authorities, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of data in transit and at rest (SSL/TLS)
• Secure authentication mechanisms
• Regular security assessments and updates
• Restricted access to personal information
• Monitoring and logging of system activities

Note: While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your personal information.

5. Cookies and Tracking Technologies

We do not use cookies or invasive tracking technologies on our website. Our analytics approach is privacy-respecting and cookie-free:

• No Tracking Cookies: We do not use cookies for analytics or tracking purposes
• Privacy-Friendly Analytics: We use Plausible Analytics, which does not store personal data or use cookies
• No Third-Party Tracking: We do not share data with third-party advertisers or tracking networks

For user authentication and account functionality, we use secure session tokens managed through our backend systems—not cookies stored in your browser. This approach provides better privacy protection while maintaining the functionality you need to use our services.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right of Access: Request a copy of your personal information
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Limit how we use your information
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Opt-out of certain processing activities
• Right to Withdraw Consent: Withdraw previously given consent

To exercise any of these rights, contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods vary depending on the type of data:

• Account information: Retained while account is active, plus 12 months after closure
• Transaction records: Retained for 7 years for tax and legal compliance
• Analytics data: Retained for 13 months
• Marketing communications: Retained until you unsubscribe

8. Children's Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account. If you are a parent or guardian and believe your child has provided information to us, please contact us immediately.

9. Third-Party Links and Services

Our website and application may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before providing your information.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services following notification of changes constitutes your acceptance of the revised Privacy Policy.